Cookies policy
This Cookies Policy sets out the basis on which we, East of England Showground Services Limited (trading as East of England Arena & Events Centre), use cookies and similar technologies on or in relation to our website, www.youreventspace.co.uk (our website). This Cookies Policy is effective from 1st May 2018.
‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so.
For information on the difference between essential and non-essential cookies, see the section below entitled About cookies.
For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies.
Contents
- About cookies
- List of cookies used
- Essential cookies
- Non-essential cookies
- How to accept or reject cookies
- Copyright
About cookies
What are cookies?
Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.
Essential and non-essential cookies
Cookies can be classified as either ‘essential’ or ‘non-essential’.
Essential cookies: these are cookies that are either:
- used solely to carry out or facilitate the transmission of communications over a network; or
- strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.
Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).
Session and persistent cookies
Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.
Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser.
Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.
First and third party cookies
Cookies can be classified as ‘first party’ or ‘third party’.
First party cookies: these are cookies placed on your device by our website domain.
Third party cookies: these are cookies placed on your device by third party website domains.
If you require further information about cookies in general, please visit www.allaboutcookies.org
List of cookies used
We use the following cookies on or in relation to our website:
Name of Cookie |
Essential or Non-essential? |
Type of cookie |
First or Third party? |
Session or Persistent? |
Expiry Time |
Purpose |
_cfduid |
Non-essential |
Functional |
Third party & First party |
Persistent |
1 year |
Used by the content network, Cloudflare, to identify trusted web traffic. |
hs-messages-is-open |
Non-essential |
Functional |
Third party |
Session |
End of browser session |
Used to recognise visitors who engage with the messages tool on our website and when the message tool is opened. |
messagesUtk |
Non-essential |
Functional |
Third party |
Persistent |
2 years |
Used to recognise visitors who engage with the messages tool on our website. |
_ga |
Non-essential |
Analytical |
First party |
Persistent |
2 years |
Google Analytics cookie used to generate statistical information on the use of a website through distinguishing its users. |
_gat |
Non-essential |
Analytical |
First party |
Session |
End of browser session |
Used by Google Analytics to throttle request rate received by users. |
_gid |
Non-essential |
Analytical |
First party |
Session |
End of browser session |
Google Analytics cookie which registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
_hluid |
Non-essential |
Advertising |
Third party |
Persistent |
1 year |
Used for in app usage tracking. |
_hssc |
Non-essential |
Advertising |
First party |
Session |
End of browser session |
Collects anonymous statistical data related to the user’s website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website’s users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. |
_hssrc |
Non-essential |
Advertising |
First party |
Session |
End of browser session |
Collects anonymous statistical data related to the user’s website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website’s users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. |
_hstc |
Non-essential |
Advertising |
First party |
Persistent |
2 years |
Collects anonymous statistical data related to the user’s website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website’s users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. |
hsfirstvisit |
Non-essential |
Advertising |
First party |
Session |
End of browser session |
Used by the marketing platform HubSpot to determine if it is the user’s first visit to the website (for marketing purposes). |
hubspotutk |
Non-essential |
Advertising |
First party |
Persistent |
10 years |
Keeps track of a visitor’s identity. This cookie is passed to the marketing platform HubSpot on form submission and used when de-duplicating contacts. |
Non-essential cookies
We use the following types of non-essential cookies on our website:
- Functional cookies
- Analytical (or performance) cookies
- Targeting (or advertising) cookies
Functional cookies
These are cookies that are designed for purposes such as enhancing a website’s functionality. These are either not strictly essential for the website or functionality which you have requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose. We use the following functional cookies on our website:
- a first party session cookie used to help Google Analytics manage the number of users on our website. This cookie is called _gat
- a first party persistent cookie which is used by the content network, Cloudfare, to identify trusted web traffic. This cookie is _cfduid and expires after 1 year.
How to opt in or out from functional cookies
See the section below entitled How to accept or reject cookies
Processing information about you contained in or obtained from functional cookies
Legal basis for processing: we process information about you contained in or obtained from functional cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). We will only process such personal information if you have consented to us placing cookies on your computer or device.
Legitimate interests: improving your website experience and ensuring our website analytics work correctly and as efficiently as possible.
Analytical (or performance) cookies
Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work. We use the following analytical cookies on our website:
- Google Analytics cookies help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on, your location (based on your IP address). The Google Analytics cookies used on our website are: _ga which is a persistent cookie and expires after 2 years, and _gid which is a session cookie. We also use the Google Analytics cookie _gat, which is explained in more detail in the ‘functional cookies’ section above.
More information
Google Analytics cookies are classified as first party cookies as they are set by our website domain, although Google collects and processes information from our use of Google Analytics. To find out more about how Google handles information collected from Google Analytics, see Google Analytics’ privacy policy, which is available here: https://support.google.com/analytics/answer/6004245
For information on how Google uses data from cookies it uses, please visit www.google.com/policies/privacy/partners/.
How to opt in or out from analytical cookies
See the section below entitled How to accept or reject cookies
To opt out of Google Analytics tracking across all websites in general, you can do so here: http://tools.google.com/dlpage/gaoptout
Processing information about you contained in or obtained from analytical cookies
Legal basis for processing: we process information about you contained in or obtained from analytical cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: analysing how individuals use our website to help us improve our website and business. For further information on how we use the information gathered from our use of analytical cookies, including profiling, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: https://www.youreventspace.co.uk/privacy-policy
Targeting (or advertising) cookies
Targeting (or advertising) cookies record information about your visit to and use of our website, for advertising or similar purposes. We use the following advertising cookies on our website:
- Hubspot advertising cookies. These cookies are used by our website host and the advertising platform Hubspot. These cookies include the following which are directly or indirectly related to advertising: _hluid, _hssc, _hssrc, _hstc, _hsfirstvisit, _hubspotutk. For information on the expiry date of these cookies, please see the table above.
You can find out more about HubSpot here: https://www.hubspot.com. For more information on how HubSpot handles information collected by cookies and what information they collect, please see their privacy policy here: https://legal.hubspot.com/privacy-policy.
How to opt in or out from advertising cookies
See the section below entitled How to accept or reject cookies
Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: you give your consent to the purposes for which we process your information using advertising cookies by turning on cookies using our cookie control tool. For further information on how we use the information gathered from our use of advertising cookies, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: https://www.youreventspace.co.uk/privacy-policy
How to accept or reject cookies
There are a number of different ways in which you can accept or reject some or all cookies and similar technologies. Some of the main methods of doing so are described below.
You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.
You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.
You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org
Accepting or rejecting cookies
Cookie control tool
You can accept or reject non-essential cookies by using our cookie management tool.
Browser settings
You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&redirectslug=Clear+Recent+History
- Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
- Apple Safari: https://support.apple.com/kb/PH5042?locale=en_US
Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.
Existing cookies
To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.
Google Analytics Opt-out Browser Add-on
You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout
Copyright
The copyright in this Cookies Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved.